Privacy Policy

Hyde Park Corner’s registered office is 61-63 Dowson Road, Hyde, Cheshire, SK14 1QS; we are registered under the trading name Hyde Park Corner Installations Ltd., company number (insert).

What data do we collect?

Minimal personal data is provided to us from our partner companies; this data is limited to:

  • Your full name
  • Address where the work will be carried out
  • Contact email address
  • Contact phone number or numbers
  • Basic vehicle information: registration, make, model and year of manufacture

This data may be updated by you during the Online Booking process if you require us to attend a different installation address OR you are required to provide updated contact email and phone number. Data captured will never exceed the information listed above.

What is your data used for?

Your information is solely used for the purpose of provide installation and service work, either on behalf of one of our partner companies OR at direct request from you. This includes sending you email and SMS messages to confirm installation / service processes, contacting you directly by phone if required and using your full name, installation address and vehicle details to arrange work and confirm we are carrying out any work correctly and efficiently.

What is your data not used for?

We never use your data for anything other than carrying out installation or service work. Your data is not used by us for any marketing or advertising purposes. Your data is never shared with any third party for any other purpose than to carry out a professional job of work.

Who is your data shared with?

We partner with a third-party company to provide our Online Booking service; this third party adhere to HPC’s level of standard when it comes to your personal information. Our third party will never capture or store any additional information throughout the data’s lifecycle; once we remove data from our system, it will also be removed from our third-party systems. Our third party’s privacy policy can be found here: Advanced Field Solutions (afsgo.com).

If we are carrying out installation or service work on behalf of one of our partner companies, then we may share updated personal information with them if it is required to carry out the work.

Storing your data

Unless there is a legal retention period for the work we are carrying out, we will only keep your data for as long as we need to carry out the initial work or any further work that results as part of your warranty period. If you are accessing our services through one of our partner companies, they may define a different retention period; we recommend that you have read their privacy policies and understand this retention policy. We may be asked to remove personal data after a defined period and then remove all data after another defined period.

We operate in the UK and ROI (Republic of Ireland), and store data in UK based datacentres. Therefore your data is always confined to the EEA (European Economic Area) in accordance with EU GDPR regulation.

HPC’s security and network team understand the importance of your data security and have industry standard practices applied to the handling and storing of all your personal data.

Your rights

We understand that we are handling your personal data and encourage you to exercise your rights granted by law if you feel it necessary to do so. To help with this, here is a summary of your rights; you can contact us using the “Contact Us” menu on this web portal if necessary:

  • Right to be informed – You can request further detailed information about how your data in collected, processed, stored, and removed if this policy does not provide the information you are looking for
  • Right of access – You can request a copy of all the information we have on record for you and how it has been used i.e. work carried out and contact messages sent
  • Right of rectification – If you believe any data to be inaccurate, you can request to have this data updated
  • Right to data portability – When appropriate, you can request all personal information we have on record for you for your own personal use across different services. Data should be structured in an accessible manor in a commonly used format
  • Right of erasure – When appropriate, you can request that all personal data is completely removed from HPC’s and our third party’s systems
  • Right to restrict processing – When appropriate, you can request that all processing of your personal data is temporarily suspended. This may mean HPC’s ability to carry out work will be suspended
  • Right to object – Where data is used for any other purpose other than to allow HPC to carry out installation and service work, you can object to this processing. Please note, we do not use your data for anything other than to carry out the installation or service work

Do we use cookies?

Cookies are small bits of data created by the websites you use that are stored in your web browser. Not all cookies are bad; many cookies are essential to the website and allow it to function correctly or offer you security whilst browsing. Some cookies are designed and used for the purpose of gathering trend information that can be later used to offer your targeted adverts or predict what you may be interested in seeing on the internet.

We do not use any cookies intended for generating targeted adverts or capturing any trend data about your internet usage. We do use cookies for:

  • Operating our web portal and Online Booking service, session cookies are used to offer a smooth reliable process
  • Storing your preference when using our web portal or Online Booking platform; preference and authentication cookies allow for a better user experience
  • Added online security that helps prevent malicious activity; secure cookies are used to help protect your information.

Peace of mind

We are a Cyber Essentials accredited business, so you can have that added piece of mind that the limited personal data we do hold, is in good hands.

About Cyber Essentials – NCSC.GOV.UK

What our clients say

"We have employed the services of many different In-Car installation providers in the past, but Hyde Park Corner is now our sole mobile installer for the UK. Their coverage, consistency and commitment make Hyde Park Corner the best fit for our customer's needs."

Halfords

"Having used the HPC installation service over the last 3-years I would highly recommend them as an excellent installation company. They have assisted both Vision Track and the wider Markerstudy group to meet customer exacting SLA’s and changing technological installations, from UBI camera installs to Fleet multi camera fits, HPC continue to provide the complete engineering package. Their service encompasses client contact planning right through to project installation completion, this is supported by automated MI reports keeping the Vision Track sales and operation team fully updated on the progress of their project rollout."

Vision Track

"As one of the industry’s leading installation companies, HPC has proven to be a great asset to our business. Their attention to detail, customer service skill & unprecedented levels of hitting required SLA’s consistently has made them the perfect partner for our expanding business. The addition of the employed engineering team in the republic of Ireland in 2019 has enabled IMS to consolidate our market position in the territory."

IMS Track Global

We already have or can create a solution for your fleet,
contact us to discuss your company’s installation requirement.

Contact us Give us a call on 0800 848 84 84